Avid Modjtabai is responsible for Wells Fargo’s Payments, Virtual Solutions
and Innovation (PVSI) group, and leads nearly 38,000 team members.
The PVSI group brings together the company’s robust payments platforms,
digital capabilities, and virtual online, mobile and phone channels. PVSI also
invests in research and development and strategic partnerships to design
and build next-generation products and customer experiences. PVSI includes
Consumer Credit Card, Retail Services, Consumer Deposits, Treasury
Management, Merchant Services, Payment Strategies, Virtual Channels,
Innovation, Operations, and enterprise Marketing.
Since joining Wells Fargo in 1993, Modjtabai has served in a number of
senior leadership roles. Prior to leading PVSI, she was the head of Consumer
Lending and the enterprise-wide Operations group. Consumer Lending
included Home Lending, Dealer Services, Consumer Credit Cards, Student
Lending, Personal Lines and Loans and Retail Services. She led more than
65,000 team members who served more than 22 million households, helping
consumers with their borrowing needs — from everyday credit needs to
major purchases to achieving and sustaining homeownership. The
Operations team, which remains under Modjtabai in her new role, includes
check processing, statement processing, ATM operations, ACH and wires,
fraud disputes, cash vaults, and lockbox.
Previously, Modjtabai served as the head of the Technology and Operations
Group and Chief Information Officer. As CIO, she was responsible for all core
technology functions across the company including computing, data centers,
connectivity and voice and data networks, end-user services, enterprise
architecture, application development, information security, and technology
governance. She was also responsible for the customer conversion activities
and the systems and operations integration for Wells Fargo’s merger with
Wachovia. Modjtabai also has served as head of Human Resources and led
the Internet Services Group. Her early roles at the company included
management positions in Consumer Deposits and the Savings & Investment
Group, following work at McKinsey & Company, where she focused on
strategy initiatives in financial services.
2 / 2
Modjtabai has been named one of the “Most Powerful Women in Banking”
by American Banker. The San Francisco Business Times named her one of the
“100 Most Influential Women in Bay Area Business” and Bank Technology
News recognized her as one of “The Innovators.” Additionally, she received
the “Ellis Island Medal of Honor,” awarded for her outstanding personal and
professional achievements, coupled with preserving the richness of her
heritage.
Avid serves on the board of directors for Avnet, Inc., a leading global
technology distributor.